Shipping

  • We try to get orders out as fast as we can. However, things can happen. Please allow 1-3 days for the item to ship; shipping times will vary based on location. More detailed information will be available with tracking. We ship via USPS in the United States.

  • Yes, we ship to most countries worldwide. Additional customs fees or taxes may apply for international orders. International shipping starts at a fixed rate of $30 with a $2 fee for every item in the order. We ship internationally via FedEx.

  • Shipping is calculated at the checkout based on your location. USA orders a shipped via USPS. We do offer free standard shipping for all USA orders $30+. International shipping starts at a fixed rate of $30 with a $2 fee for every item in the order.

    If you are interested in expedited shipping, please email us at infobluewest@gmail.com; this will incur an additional cost.

Returns & Refunds

  • We currently do not accept returns; however, if you have a concern or complaint about our product, please contact us at infobluewest@gmail.com and we will consider you for a refund.

  • To initiate this process, please fill out the form here or email us at infobluewest@gmail.com.

Orders

  • To place an order, browse our collections, add items to your cart, and proceed to checkout. Follow the prompts to complete your purchase.

  • Unfortunately, orders can not be modified or canceled once they are placed. However, if you are having any difficulties or have any questions please contact us at infobluewest@gmail.com

  • Once your order is shipped, you will receive an email with a tracking number. Use this number to track your package on the courier’s website. If you are having trouble locating your tracking number, please contact us at infobluewest@gmail.com.

    Please note we are not responsible for the item once it has been received by the mail carrier; we are not responsible for lost or stolen packages and cannot issue refunds or replacements.

Payment

  • We accept Visa, Mastercard, AMEX, Discover, Apple Pay, Klarna, and link by Stripe.

  • Yes, we value your security and privacy! The checkout page is protected by SSL to protect credit card information. Checkout pages are also Level 1 PCI compliant and use 128 bit SSL encryption. The checkout page is always secure, even if site is using the Insecure SSL setting.